Privacy Policy
Last updated: January 2025
1. Introduction
IndexQ ("we", "our", or "us") is operated by BetterSEM. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at indexq.co. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
Account Information: When you create an account, we collect your name, email address, and organization name. If you sign up using Google OAuth, we receive your basic profile information from Google.
Site Data: We collect information about the websites you add to IndexQ, including domain names, sitemap URLs, and URLs you submit for indexing.
Usage Data: We automatically collect information about how you interact with our service, including pages visited, features used, and actions taken.
Payment Information: If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card details.
Google Search Console Data: When you connect your Google Search Console account, we access property information, URL inspection data, and sitemap data to provide our indexing services.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Submit URLs to Google Indexing API and IndexNow on your behalf
- Monitor your site health (uptime, SSL, broken links)
- Generate AI export files (llms.txt, AI sitemaps)
- Send you notifications and alerts you've configured
- Send weekly reports if you've enabled them
- Process your payments and manage your subscription
- Respond to your comments, questions, and support requests
- Improve and develop new features
- Detect and prevent fraud and abuse
4. Data Storage and Security
Your data is stored securely using Supabase, which provides enterprise-grade security including:
- Encryption at rest and in transit (TLS 1.2+)
- Regular security audits and penetration testing
- SOC 2 Type II compliance (Supabase infrastructure)
- Data hosted in secure data centers
We retain your data for as long as your account is active. Submission history and audit logs are retained for 90-180 days depending on the data type. You can request data deletion at any time.
5. Third-Party Services
IndexQ integrates with the following third-party services:
- Google: For OAuth authentication and Search Console integration. Subject to Google's Privacy Policy.
- Stripe: For payment processing. Subject to Stripe's Privacy Policy.
- Resend: For sending email notifications. Subject to Resend's Privacy Policy.
- Vercel: For hosting and infrastructure. Subject to Vercel's Privacy Policy.
We do not sell your personal information to third parties.
6. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We use Google Analytics to understand how visitors use our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Request a portable copy of your data
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@indexq.co.
8. Children's Privacy
IndexQ is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.
11. Contact Us
If you have questions about this Privacy Policy, please contact us: